Refund Policy

Eligibility for Refund

• Refund request is submitted within 5 days of the original payment date
• The consultation session has not yet been conducted or the written report has not yet been delivered
• For courses: the refund is requested before you have accessed more than 20% of the course content

Non-Refundable Situations

• The consultation session has already taken place
• The written Vastu or gemstone report has already been delivered
• More than 5 days have passed since the date of payment
• Course content has been substantially accessed (more than 20%)
• The refund request is not accompanied by a valid reason

How to Request a Refund

To initiate a refund, contact us within 5 days of your purchase through any of the following:

• Email: support@rduravedic.com — Subject: "Refund Request — [Your Name]"
• WhatsApp: +91 77175 10600

Please include your full name, payment reference number (Razorpay transaction ID), the service/course purchased, and the reason for your refund request.

Refund Processing

Once your refund is approved, it will be processed within 7–10 business days to your original payment method. Refunds for UPI payments are typically faster (2–3 business days). Bank transfer refunds may take up to 10 business days depending on your bank.

Rescheduling Policy

If you need to reschedule a consultation session, you may do so with at least 24 hours' advance notice at no additional charge. Rescheduling requests made with less than 24 hours' notice may be subject to a rebooking fee.

Contact Us

For any refund-related queries, reach us at support@rduravedic.com or WhatsApp +91 77175 10600. We aim to respond within 24 hours on business days.